1. Scope

1.1 - These general terms and conditions apply to the acquisition of gift vouchers via the online platform and in-store at backside-shop.ch. The " General Terms and Conditions " define the rights and obligations of the contracting parties regarding the acquisition of gift vouchers via the online platform www.backside-shop.ch and at the checkout in the store.

1.2 - The " General Terms and Conditions of Use of backside-shop S.A. (hereinafter referred to as " GTC ") are an integral part of these general terms and conditions. In the event of a conflict between these terms and the GTC, these terms prevail.

1.3 - The offer of vouchers offered by backside-shop is exclusively governed by these general terms and conditions. Any clauses and conditions specific to users are not binding on these general terms and conditions, notwithstanding backside-shop's express rejection thereof.

2. The Gift Voucher

2.1 - The gift voucher is presented in the form of a code to be entered when paying for your purchase on backside-shop.ch. This code allows you to settle the price of your purchases.

2.2 - The voucher has total flexibility of use: if the price of your online or in-store purchase is less than the amount available on the voucher, the balance remains credited to the voucher. The available amount can then be used for another purchase. And if the price to be paid for another order exceeds the available amount, simply settle the difference with a conventional means of payment.

2.3 - Any cash refund of the gift voucher is excluded.

3. Acquisition

3.1 - You can purchase a gift voucher in-store or directly through the backside-shop website (at the bottom of each page of the website www.backside-shop.ch, a red banner is displayed with the different possible voucher values). Payment is made using the usual payment services, in accordance with the General Terms and Conditions.

3.2 - Gift vouchers are available electronically or in physical form.

3.3 - Whether the voucher is ordered electronically or in physical form, the contract comes into effect upon confirmation of the order by backside-shop S.A. ("contract signing"). The voucher code is generated electronically and is indicated on the receipt that the buyer receives by email when purchasing at the checkout or online. If you request it, the physical voucher is sent by postal mail to the person whose address you have provided to us. We hand over the envelope to Swiss Post no later than three working days after receipt of payment. With this handover, the advantage and risk pass to the recipient within the meaning of the general terms and conditions of Swiss Post.

4. Use; Refund

4.1 - The gift voucher can be used at any time on backside-shop.ch during its validity period.

4.2 - Any cash or electronic refund (credit card or others) is excluded.

4.3 - Any person knowing the gift voucher code has the opportunity to exchange it for merchandise. The gift voucher is not personal in nature, and it is not necessary to present it to use it; simply enter the gift voucher code in the field provided on the backside-shop.ch website.

4.4 - Backside-shop S.A. declines any responsibility in case of fraudulent use of a gift voucher unless it has previously been informed of a loss (see below). Backside-shop S.A. is not obliged to verify whether the person entering the voucher code is its legitimate holder.

5. Reasonable Care Regarding Storage

5.1 - Keep the voucher or associated code in a safe place and protect it against unauthorized access. Backside-shop S.A. declines any responsibility in case of loss of gift vouchers or associated codes.

5.2 - The dispatch of the physical voucher or code is at your own risk. Backside-shop S.A. also declines any responsibility in case of loss of vouchers or codes or improper use.

5.3 - Immediately contact backside-shop S.A. if you do not receive an order confirmation or gift voucher by email within five minutes of ordering.

6. Loss/Abusive Use of the Gift Voucher

6.1 - In case of loss of the voucher or code, no replacement will be possible. You will be responsible for the entire loss.

6.2 - The backside-shop team will do its best to find a solution with you but is in no way obliged to do so or guarantee a solution. However, this requires your cooperation (see point 6.3 below). In case of non-compliance with section 6.3, any search for a solution will be excluded from the outset, and you will be fully responsible for the loss of the gift voucher.

6.3 - In case of loss, suspicion of loss, theft, or risk of abusive use of a gift voucher, you are required as a buyer to inform backside-shop without delay (by email). Please identify yourself by sending a scanned ID document so that we can ensure that we are in contact with the correct person. Please note that the person to whom you gave the gift voucher cannot claim any rights under this clause 6. For legal reasons, we can only seek a possible solution with you as the buyer.

7. Validity; Expiration

7.1 - The expiration date of the gift voucher occurs one year (365 days) after its purchase considered as the contract signing. It can be extended for an additional year upon written request from the holder. The extension request must be made during the first year of the voucher's validity.

8. Right of Termination

8.1 - The voucher will be terminated one year after purchase, or one year after extension, if an extension is made within the specified period (clause 7.1 above).

9. Commercial or Industrial Resale

9.1 - The commercial sale of gift vouchers or voucher codes is prohibited without written authorization.

10. Non-Recognition of a Good Faith Purchase from a Third Party

10.1 - Vouchers can only be used if they have been purchased directly from backside-shop S.A. Vouchers purchased from third parties carry the risk for the buyer that they may not be honored. Backside-shop S.A. shall not be liable for the value of gift vouchers obtained from sources other than the backside-shop S.A. website. Therefore, for legal reasons, a purchase outside the backside-shop S.A. website is excluded from being made in good faith.

11. Validity of the General Terms and Conditions

11.1 - Otherwise, the general terms and conditions and the privacy policy apply. Both documents can be consulted at any time on the backside-shop.ch website.